Customer Success Bundle · AI agents + CRM + Support

Your customers are already waiting on you. Know who, before they ask twice.

The agent answers what it can around the clock. When it hands a question to a person, Smooth Operator knows who asked, what they’re worth and what they said, so Monday starts with three names instead of three tabs.

Cancel any time. You approve every send; switch any tool off.

What's inside

  • Smoo AI Pro$49/mo
  • Smoo AI CRM$29/mo
  • Smoo AI Support$49/mo
Bought separately$127/mo
The bundle$99/mo

You keep $28 a month. Or $950/yr billed annually.

Conversations / mo
2,500
Tickets / mo
1,000
Contacts
10,000
AI agents
10

Ask who’s waiting. Get the name, the deal and the next step.

A replay of Smooth Operator reading the inbox, the CRM and the support report together. It asks before it writes anything.

◍ Smooth Operator

One customer record. Every channel writes to it.

The queue your team works and the pipeline your renewals sit in are the same records the operator reads.

Support queue: every ticket with its channel, priority and SLA
Support queue: every ticket with its channel, priority and SLA - Mobile
CRM deals: renewals by stage, linked to the people who asked
CRM deals: renewals by stage, linked to the people who asked - Mobile
Two support agents in headsets working through calls at their desks in a bright office
Your people keep the hard conversations. The operator does the lookups around them.

“Parents reach out at all hours with questions about advocacy services, IEP processes, and behavioral support options. The AI handles those initial inquiries instantly and connects families to the right resources — even at midnight.”

Carissa Rice, Founder at Meet Me Where I Am

24/7Family Support

Every tool has an off switch.

Org admins choose exactly what it may touch — turn off email sending and it can never send mail, for anyone.

It asks before it acts.

Outbound email, CRM writes, anything consequential — it drafts, you approve, edit, or decline. Nothing happens without your say.

Your team is one tap away.

Complex or sensitive conversations hand off to a person with the full history attached — escalation is a feature, not a failure.

Everything is on the record.

Every action it takes lands in the audit log with who, what, and when — review it any time.

Never sold, never trained on.You approve every send.Switch any tool off, any time.

Smooth Operator — allowed tools

Org admin · applies to every conversation

◍ Smooth Operator
  • Answer from the knowledge base

  • Update CRM contacts & deals

    Requires your approval before it runs

  • Send email

    Requires your approval before it runs

  • Publish to social

    Requires your approval before it runs

Activity log

Drafted follow-up to Aisha Patel · waiting on your approval · 2m ago

Escalated billing question to Sam · full history attached · 1h ago

Fair questions

Fair questions. Straight answers.

What happens when the agent can’t answer?

It hands the conversation to your team with the thread attached. Smooth Operator can then find it for you in the needs-a-human inbox, next to the customer’s record and open deals.

Can it change records on its own?

Only after you say yes. Notes, tasks, tags and help articles are all writes, so the operator tells you what it is about to do and waits. You can also switch any tool off for the whole org.

Is it cheaper than buying the three separately?

Yes. The card at the top adds up Smoo AI Pro, CRM and Support at their list prices against the bundle price, both read straight from our billing catalog.

Will this replace my team?

No. Smooth Operator does the follow-through your people never get to: looking things up, drafting, logging, chasing. Your team keeps the judgment calls. Every send and every change waits for a person to say yes, and anything you mark as a human decision goes to a human.

How is this different from ChatGPT?

ChatGPT helps you think. Smooth Operator does the work, inside your business: it reads your inbox, your CRM and your queue, and acts with the tools you have switched on. Your data is never sold and never used to train models.

Start with tomorrow morning’s queue. Ask who’s waiting.

Sign up, connect your inbox, and ask your first question. Cancel any time.