Smooth Operator · talk to your business
Stop opening dashboards. Ask your business instead.
Which deal went quiet, who reported the bug, what the customer asked last month: the answer is in your CRM and inbox, three clicks deep. Ask Smooth Operator in plain language, from whichever window is already open, and approve what it does next.
One operator, three doors
- Inside SmooFor whoever runs the day from the dashboard.
- In Claude CodeFor the founder who lives in the terminal.
- In Claude DesktopFor the person who would rather just chat.
Same org, same permissions, same memory, whichever you use.
Ask in plain language. Approve what it does.
A replay of the same operator through each door. Every tool it calls is real, and nothing sends until you say so.
Use the window that’s already open. It’s the same operator.
The doors aren’t three products. They’re three ways into one operator that knows the same org and obeys the same permissions.
Inside Smoo
For whoever runs the day from the dashboard.
The operator sits in the corner of every Smoo screen. Sign in and ask.
Nothing to install
In Claude Code
For the founder who lives in the terminal.
The smooth-agent plugin brings the ask_business tool into your session. It needs th and a Smoo sign-in.
/plugin marketplace add SmooAI/smooth
/plugin install smooth-agent@smooth
smoo auth login
In Claude Desktop
For the person who would rather just chat.
Add the hosted Smoo connector, sign in, and pick your org. Your CRM, inbox and knowledge base become tools Claude can use, with your permissions.
https://mcp.smoo.ai/mcp
or locally: th mcp serve
Every tool has an off switch.
Org admins choose exactly what it may touch — turn off email sending and it can never send mail, for anyone.
It asks before it acts.
Outbound email, CRM writes, anything consequential — it drafts, you approve, edit, or decline. Nothing happens without your say.
Your team is one tap away.
Complex or sensitive conversations hand off to a person with the full history attached — escalation is a feature, not a failure.
Everything is on the record.
Every action it takes lands in the audit log with who, what, and when — review it any time.
Smooth Operator — allowed tools
Org admin · applies to every conversation
Answer from the knowledge base
Update CRM contacts & deals
Requires your approval before it runs
Send email
Requires your approval before it runs
Publish to social
Requires your approval before it runs
Activity log
Drafted follow-up to Aisha Patel · waiting on your approval · 2m ago
Escalated billing question to Sam · full history attached · 1h ago
Fair questions
Fair questions. Straight answers.
Can it send email or change records without me?
No. Reading is free; writing waits for you. Before it sends an email or changes a record, Smooth Operator tells you what it is about to do and waits for a yes. In Claude Code, the ask_business tool can only write when it is called again with your approval.
What can it see?
What you can see in your Smoo org, and no more: it acts with your permissions, through the tools an admin has left switched on. An admin can turn any tool off for the whole org.
Do I need Claude to use it?
No. It is built into the Smoo dashboard. Claude Code and Claude Desktop are extra doors for people who already work there.
Will this replace my team?
No. It does the looking-up and the first draft, so your team spends its time on the conversation itself. Every send and every change still waits for a person to say yes.
How is this different from ChatGPT?
ChatGPT helps you think. Smooth Operator does the work, inside your business: it reads your CRM, inbox and knowledge base and acts with the tools you have switched on. Your data is never sold and never used to train models.
Your next question is already waiting. Ask it.
Sign up and ask from the dashboard, or add a door you already use. Cancel any time.